THE GOLDEN GUARANTEE
- 30 DAY MONEY BACK
- SHIPS WITHIN 48 HOURS
- 24/7 CUSTOMER SERVICE
Golden Boyz offer full buyer protection to ensure all our customers are completely satisfied. These are the situations that our buyers protection cover:
1. If you do not receive your purchase within the specific delivery period you will receive a full refund.
2. If the product is NOT as described and is substantially different than the item description you can return it for a full refund just pay shipping or keep the product and receive a partial refund.
Simply notify us by e-mail and we will immediately address your concerns.
- Refunds will be accepted within 10 days of your original receipt of the order.
- The products must be returned in new, resellable condition. Products that are altered, damaged or worn (scratches, dents etc.) do not qualify and may be discarded.
- There will be a 15% restocking fee for all returns unless goods are defective or there is a shipping error.
- Shipping charges will not be refunded.
- If the any boxes or packaging associated with products are not returned, the value of the box or packaging will be subtracted from the return.
- We do not accept returns for sale items. All sale items are final.
- Custom designs and moissanite collection may take more than 48 hours to ship as they are manufactured at the time of purchase.
- All sales on custom designs are final.
All prices are subject to change. We apologize, but errors take place with inputting pricing data from time to time. If there is a mistake in pricing or any other information displayed on our site we reserve the right to correct it without obligation